Effective date/Policy Updated: March 2021

Welcome to our Website. By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you, the Customer, should not use this site. The term “Sugar Queen’s Bakery, LLC” or “us” or “we” or “our” refers to Sugar Queen’s Bakery, LLC, the owner of the Website. The term “you” refers to the user, Customer or viewer of our Website.

WEBSITE VISITORS

In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In some cases, we may collect information about you that is not personally identifiable. This information is collected using a “cookie” that enables us to learn which advertisements bring users to our website. Cookies are small files placed on your hard drive that allow us to collect that information. Sugar Queen’s Bakery, LLC uses this information to help us manage online advertising. None of the information collected by a cookie is personally identifiable, i.e., does not contain your name, address or e-mail address.

Sugar Queen’s Bakery, LLC also utilizes a third party to track and analyze usage and volume statistical information from our website customers in order to constantly improve the quality of our website. No data collected by a third party on behalf of Sugar Queen’s Bakery, LLC may be owned or used by such third party. Sugar Queen’s Bakery, LLC reserves the right to publish non personal identifiable, summary information regarding its website customers for promotional purposes and as a representative audience for advertisers.

If you voluntarily provide us with personally identifying information, such as your name, street address, email address, phone number, and birth date, we will collect that information along with any other information you voluntarily provide.

It is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personally identifiable information to any third party.

When you participate in site features such as newsletters, etc., we may use the personally identifiable information you provide through those features in the following ways, unless stated otherwise:

We may store and process that information to better understand your needs and how we can improve our products and services, and we may communicate with you via e-mail or postal mail.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Sugar Queen’s Bakery, LLC has no intention of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address or phone number listed at the bottom of this statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our existing files.

POLICY CHANGES

Sugar Queen’s Bakery, LLC may, at any time, amend the provisions in this Privacy Policy. Changes to this policy will be reflected by the “Effective Date” as displayed in the upper left-hand corner of this policy.

Sugar Queen’s Bakery, LLC is not responsible for typographical errors that may occur on this website, all prices, products and services are subject to change without prior notice.

The materials on this Website are for general information purposes only and should not be construed as dining advice, cooking advice, baking advice, cuisine opinion or any other advice on any specific facts or circumstances. Readers should not act or refrain from acting upon this information without seeking professional advice. Transmission of information on or by use of this Website is not intended to create, and receipt does not constitute, a client relationship between the sender and receiver.

PAYMENTS

Full payment is required before your order is delivered. All deposits are non-refundable.

ACCEPTANCE OF AGREEMENT

You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between you, and us and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. We may amend this Agreement from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

TERMS OF DELIVERY OR PICK-UP ORDERS

Sugar Queen’s Bakery, LLC is not responsible for any damage to the Cake after Delivery and/or Setup is complete. If Customer picks up the Cake, then Customer is responsible for Delivery and Setup of the Cake. Customer is responsible for providing an appropriate and secure table and environment for the Cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.