Customer understands that Sugar Queen’s Bakery, LLC is not an allergen-free, vegetarian, gluten-free business and its products and Cake(s) may contain or come into contact with items or food products containing dairy, soy, eggs, wheat, peanuts, coconut, tree nuts, flour, cocoa (chocolate), milk and sugar, and/or other allergy causing ingredients. We cannot guarantee the absence of cross-contamination from allergen causing products. Customer understands risks and agrees to notify Customer’s guests of this risk. Customer agrees to hold Sugar Queen’s Bakery, LLC harmless for any allergic reactions and to indemnify Sugar Queen’s Bakery, LLC in the event of any claims arising from allergic reactions.
Customer understands that Sugar Queen’s Bakery, LLC is not a gluten free bakery. Sugar Queen’s Bakery, LLC uses best efforts when baking gluten free products including using separate equipment for gluten free items. Sugar Queen’s Bakery, LLC cannot guarantee the absence of cross-contamination with gluten containing products. If Customer or individuals who will taste the item Customer purchases from Sugar Queen’s Bakery, LLC has a gluten allergy, we recommend finding a bakery that is free from all wheat flours.
This policy is effective from 03/01/2021.
Sugar Queen’s Bakery, LLC agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, Sugar Queen’s Bakery, LLC has instituted policies and procedures as outlined below.
The term “Sugar Queen’s Bakery, LLC” or “we” or “us” or “our” refers to Sugar Queen’s Bakery, LLC. The term “you” refers to the user of our website. When you send an email to us or view the website, you consent to receive email communications from us in response. Sugar Queen’s Bakery, LLC may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing. In addition, all communications with us become the property of Sugar Queen’s Bakery, LLC.
We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.
We may also use your purchase information to determine which baked goods you purchased and to offer you other baked goods that we think may interest you.
Your email address is used to correspond with you about any orders, offers, contests, etc. You may opt out of receiving any offers, newsletters, etc. by clicking on the “unsubscribe” link.
Third Party Use of Personal Information
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on our website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Any information or materials on this website are to be used entirely at your own risk, for which we shall not be liable. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You are not permitted to reproduce any of this material except as permitted by law, which is incorporated herein.
All trademarks reproduced in this website, which are not the property of, or licensed to us are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
You may not create a link to this website from another website or document without Sugar Queen’s Bakery, LLC’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Kentucky.
Terms of Service
Effective date/Policy Updated: March 2021
In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.
In some cases, we may collect information about you that is not personally identifiable. This information is collected using a “cookie” that enables us to learn which advertisements bring users to our website. Cookies are small files placed on your hard drive that allow us to collect that information. Sugar Queen’s Bakery, LLC uses this information to help us manage online advertising. None of the information collected by a cookie is personally identifiable, i.e., does not contain your name, address or e-mail address.
Sugar Queen’s Bakery, LLC also utilizes a third party to track and analyze usage and volume statistical information from our website customers in order to constantly improve the quality of our website. No data collected by a third party on behalf of Sugar Queen’s Bakery, LLC may be owned or used by such third party. Sugar Queen’s Bakery, LLC reserves the right to publish non personal identifiable, summary information regarding its website customers for promotional purposes and as a representative audience for advertisers.
If you voluntarily provide us with personally identifying information, such as your name, street address, email address, phone number, and birth date, we will collect that information along with any other information you voluntarily provide.
It is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personally identifiable information to any third party.
When you participate in site features such as newsletters, etc., we may use the personally identifiable information you provide through those features in the following ways, unless stated otherwise:
We may store and process that information to better understand your needs and how we can improve our products and services, and we may communicate with you via e-mail or postal mail.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT
Sugar Queen’s Bakery, LLC has no intention of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address or phone number listed at the bottom of this statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our existing files.
Sugar Queen’s Bakery, LLC is not responsible for typographical errors that may occur on this website, all prices, products and services are subject to change without prior notice.
The materials on this Website are for general information purposes only and should not be construed as dining advice, cooking advice, baking advice, cuisine opinion or any other advice on any specific facts or circumstances. Readers should not act or refrain from acting upon this information without seeking professional advice. Transmission of information on or by use of this Website is not intended to create, and receipt does not constitute, a client relationship between the sender and receiver.
Full payment is required before your order is delivered. All deposits are non-refundable.
ACCEPTANCE OF AGREEMENT
TERMS OF DELIVERY OR PICK-UP ORDERS
Sugar Queen’s Bakery, LLC is not responsible for any damage to the Cake after Delivery and/or Setup is complete. If Customer picks up the Cake, then Customer is responsible for Delivery and Setup of the Cake. Customer is responsible for providing an appropriate and secure table and environment for the Cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.