Legal

Information

Allergy Information

Customer understands that Sugar Queen’s Bakery, LLC is not an allergen-free, vegetarian, gluten-free business and its products and Cake(s) may contain or come into contact with items or food products containing dairy, soy, eggs, wheat, peanuts, coconut, tree nuts, flour, cocoa (chocolate), milk and sugar, and/or other allergy causing ingredients. We cannot guarantee the absence of cross-contamination from allergen causing products. Customer understands risks and agrees to notify Customer’s guests of this risk. Customer agrees to hold Sugar Queen’s Bakery, LLC harmless for any allergic reactions and to indemnify Sugar Queen’s Bakery, LLC in the event of any claims arising from allergic reactions.

 

Customer understands that Sugar Queen’s Bakery, LLC is not a gluten free bakery. Sugar Queen’s Bakery, LLC uses best efforts when baking gluten free products including using separate equipment for gluten free items. Sugar Queen’s Bakery, LLC cannot guarantee the absence of cross-contamination with gluten containing products. If Customer or individuals who will taste the item Customer purchases from Sugar Queen’s Bakery, LLC has a gluten allergy, we recommend finding a bakery that is free from all wheat flours.

Privacy Policy

PRIVACY POLICY

This policy is effective from 03/01/2021.

 

Sugar Queen’s Bakery, LLC agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, Sugar Queen’s Bakery, LLC has instituted policies and procedures as outlined below.

 

By entering and using this website, you acknowledge and agree that the following privacy policy is part of the terms of service and that you agree to Sugar Queen’s Bakery, LLC’s privacy policy and to be bound by it. Sugar Queen’s Bakery, LLC reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. Any changes to our privacy policy will be posted on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

The term “Sugar Queen’s Bakery, LLC” or “we” or “us” or “our” refers to Sugar Queen’s Bakery, LLC. The term “you” refers to the user of our website. When you send an email to us or view the website, you consent to receive email communications from us in response. Sugar Queen’s Bakery, LLC may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing. In addition, all communications with us become the property of Sugar Queen’s Bakery, LLC.

 

Automatically-Collected Information 

We collect your personal information when you sign up for our newsletter, mailing list or choose to be notified of any special offers or contests that we may be running. We do this with intent to provide better services to you. We may gather information to determine the areas of our website that you view as well as the IP address you use to connect to our website. We may use this information to improve your experience on danasbakery.com, to market our baked goods. We may share your information without personal details to companies assisting us in serving you better. These companies must agree to protect your private information in a manner similar to our privacy policy.

 

We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.

 

We may also use your purchase information to determine which baked goods you purchased and to offer you other baked goods that we think may interest you.

 

Your email address is used to correspond with you about any orders, offers, contests, etc. You may opt out of receiving any offers, newsletters, etc. by clicking on the “unsubscribe” link.

 

Cookies

Sugar Queen’s Bakery, LLC may use third party advertisers to display ads on our website as well as companies to provide tracking and analysis of information and data collected from guests to our website. They may use cookies or other tools to measure how you respond to their advertisements but any personal information that we collect will remain private. You may also choose to browse our website without cookies. Please check your browser to learn how to disable cookies while using our website.

 

Third Party Use of Personal Information 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on our website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Copyright Policy

Any information or materials on this website are to be used entirely at your own risk, for which we shall not be liable. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You are not permitted to reproduce any of this material except as permitted by law, which is incorporated herein.

 

All trademarks reproduced in this website, which are not the property of, or licensed to us are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

You may not create a link to this website from another website or document without Sugar Queen’s Bakery, LLC’s prior written consent.

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Kentucky.

 

Contact Information

If you have any comments or questions about Sugar Queen’s Bakery, LLC’s privacy policy, please email us at Info@sugardqueensbake.com.

Terms of Use

Terms of Service

 

Effective date/Policy Updated: March 2021

 

Welcome to our Website. By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you, the Customer, should not use this site. The term “Sugar Queen’s Bakery, LLC” or “us” or “we” or “our” refers to Sugar Queen’s Bakery, LLC, the owner of the Website. The term “you” refers to the user, Customer or viewer of our Website.

 

WEBSITE VISITORS

In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

 

In some cases, we may collect information about you that is not personally identifiable. This information is collected using a “cookie” that enables us to learn which advertisements bring users to our website. Cookies are small files placed on your hard drive that allow us to collect that information. Sugar Queen’s Bakery, LLC uses this information to help us manage online advertising. None of the information collected by a cookie is personally identifiable, i.e., does not contain your name, address or e-mail address.

 

Sugar Queen’s Bakery, LLC also utilizes a third party to track and analyze usage and volume statistical information from our website customers in order to constantly improve the quality of our website. No data collected by a third party on behalf of Sugar Queen’s Bakery, LLC may be owned or used by such third party. Sugar Queen’s Bakery, LLC reserves the right to publish non personal identifiable, summary information regarding its website customers for promotional purposes and as a representative audience for advertisers.

 

If you voluntarily provide us with personally identifying information, such as your name, street address, email address, phone number, and birth date, we will collect that information along with any other information you voluntarily provide.

 

It is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personally identifiable information to any third party.

 

When you participate in site features such as newsletters, etc., we may use the personally identifiable information you provide through those features in the following ways, unless stated otherwise:

 

We may store and process that information to better understand your needs and how we can improve our products and services, and we may communicate with you via e-mail or postal mail.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Sugar Queen’s Bakery, LLC has no intention of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address or phone number listed at the bottom of this statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our existing files.

 

POLICY CHANGES

Sugar Queen’s Bakery, LLC may, at any time, amend the provisions in this Privacy Policy. Changes to this policy will be reflected by the “Effective Date” as displayed in the upper left-hand corner of this policy.

 

Sugar Queen’s Bakery, LLC is not responsible for typographical errors that may occur on this website, all prices, products and services are subject to change without prior notice.

 

The materials on this Website are for general information purposes only and should not be construed as dining advice, cooking advice, baking advice, cuisine opinion or any other advice on any specific facts or circumstances. Readers should not act or refrain from acting upon this information without seeking professional advice. Transmission of information on or by use of this Website is not intended to create, and receipt does not constitute, a client relationship between the sender and receiver.

 

PAYMENTS

Full payment is required before your order is delivered. All deposits are non-refundable.

 

ACCEPTANCE OF AGREEMENT

You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between you, and us and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. We may amend this Agreement from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

 

TERMS OF DELIVERY OR PICK-UP ORDERS

Sugar Queen’s Bakery, LLC is not responsible for any damage to the Cake after Delivery and/or Setup is complete. If Customer picks up the Cake, then Customer is responsible for Delivery and Setup of the Cake. Customer is responsible for providing an appropriate and secure table and environment for the Cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.